A selection of the questions most often asked by our customers, together with the relevant replies.
If your specific question is not shown, please make use of our on-site contact form or send us an e-mail to enquiries@araglinit.com. We will respond quickly and do our very best to help.
What areas do you cover?
We service a wide area covering East London and Essex. Our service covers Havering, Brentwood, Ilford, Redbridge, Rainham, Barking & Dagenham and surrounding areas.
Are replacement components guaranteed?
All hardware components are supplied brand new and are covered by a full one year parts and labour warranty.
Which methods of payment do you accept?
We accept payment in cash and by all major credit and debit cards. A full receipt will be provided.
Do you repair laptops?
We carry out all software and technical related repairs to laptops, however, we do not repair laptop hardware failures, apart from hard drive replacement and memory upgrades.
Do you repair printers?
We carry out software related repairs to printers - drivers or installation problems, however, we do not repair printer hardware failures.
How do I get started?
We will take a brief from you to find out your requirements. Then we send you an estimate of costs. This initial consultancy is free of charge.
What next?
Agree costs and a timing plan, send us your content and then we get to work on your site.
What if i want to use a different design agency?
You have no obligation to stick with us for hosting or updates although we would hope that you will. You will own the logo's, files, domain and everything assosiated with your site.
What if I want to change web hosts?
This is easy, just contact your host or if we are hosting for you, contact us. You can also take control of your own hosting requirements.
Can I remove my website?
You can at any time remove your site from the internet.
Can i change my site/domain name?
It's easy to change the name of you site. Get in touch with us and we can change over for you.
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